2311 Green Road
Suite D
Ann Arbor, MI 48105
(800)332-4463
Fax: (800)382-8611


marketing@unival-med.com

Disability Overview

UNIVAL has provided a wide variety of customers with disability services for more than 20 years! High quality disability determinations are rendered through a comprehensive product line that includes: Independent Medical Evaluations (IMEs), Functional Capacity Evaluations (FCEs), Peer to Peer Reviews, Appeals, Medical Record Reviews and Case Management Services.

We have an extensive, national panel of providers that must successfully complete a rigid credentialing process. A key component of our credentialing process is due to utilizing providers that practice within their specialty and are Board Certified to help ensure a high quality outcome. Our network currently encompasses 60,000 providers across the country and is expanding on an ongoing basis.

When a referral is ordered, we utilize our proprietary software, Physician Locator System (WINPLS) to schedule, track and coordinate services. This Web-based windows application allows a unique approach to prompt scheduling of referrals. It assists our Appointment Administrators in securing a provider within the closest radius to the claimant. WINPLS provides a wide range of reporting capabilities for our customers. Reporting choices can be made from a standard menu of detailed creative reports or ad hoc reports can be designed to meet your specific needs. WINPLS data can be viewed via our Website to allow real time communication regarding referral progress and supporting information.

UNIVAL's dedication is supported by user-friendly yet comprehensive reporting software, and our national network of quality providers is the reason why UNIVAL continues to strive to be an industry leader in the Disability industry.

Independent Medical Evaluations

Independent Medical Evaluations are a powerful tool when used to render decisions in many disability claim cases. UNIVAL has a fully integrated approach for managing referrals by web, fax or telephone. UNIVAL's provider database has 60,000+ providers nationally. New providers are continuously being added to meet customer needs and requests. Each provider is credentialed by a stringent set of criteria to help ensure high quality decisions. Curriculum Vitae are available for review on any UNIVAL provider.

UNIVAL is committed to ensuring a quality outcome by utilizing only providers that are actively practicing in their specialty area and are Board Certified. This allows for a quality report with a prompt turn around time and an objective outcome. In addition, our Quality Assurance Department nurses rate each narrative for timeliness and content. This insures the UNIVAL quality standards are met for each and every referral.

Functional Capacity Evaluations

Expertise is central to UNIVAL's success when providing return-to-work solutions and managing successful outcomes. As a result, we provide an extensive national panel of recognized professionals available to perform Functional Capacity Evaluations.

These exams are pivotal in assessing an individual's ability to perform actual tasks and often relate to an employees specific job. The outcome of FCE testing provides objective data that facilitates the return of an individual to work with or without restrictions. Our customers have accurate, immediate feedback on comprehensive testing for all FCE requests

Medical Record Reviews

Many times our customers require another opinion regarding specific details of a case. Having a claim evaluated from another professional vantage point can assist in providing case clarification and direction. The potential overall cost savings on a case can be significant with a Medical Record Review.

By utilizing an expansive database of providers, UNIVAL customers are assured an opinion that will provide additional insight and assist in making sound decisions for each case. We select providers who have university affiliations, are top educators in their field and have written and published articles within their area of expertise.

Appeals

UNIVAL is an experienced provider of appeals processing services. We can deliver an objective third party binding decision from a qualified medical provider. Our customers are given a single point-of-contact to ensure confidentiality, maximize timeliness and to ensure conformity to ERISA Standards.

Our turn-key services ensure that we select the best reviewer for each case utilizing our extensive database of over 60,000 medical professionals that are Board Certified and practice within their fields of specialty expertise. Reviewers are carefully credentialed to ensure that high quality, professional opinions are rendered for each appeal.



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